Plaintiffs sometimes try to sidestep an arbitration agreement with one company by suing only a second company for interrelated conduct. Last month, a California federal court applied principles of fairness under the doctrine of “equitable estoppel” to reject this tactic, holding that a software vendor (Twilio) could enforce a plaintiff’s arbitration agreement with a website operator (Keeps) that was not named as a defendant. Perry-Hudson v. Twilio, Inc., 2024 WL 493333 (N.D. Cal. Dec. 2, 2024).Continue Reading California Federal Court Allows Software Vendor to Enforce Website Operator’s Arbitration Agreement in Privacy Lawsuit
California Invasion of Privacy Act
Federal Court Dismisses Chatbot Claim for Lack of Article III Standing Where Plaintiff Could Not Show Concrete Injury
A federal district court in the Northern District of California granted a motion to dismiss a putative class action where the plaintiff claimed that the defendant violated the California Invasion of Privacy Act (“CIPA”) § 631 for using a third-party chat feature on its website. The court dismissed the plaintiff’s claim for lack of Article III standing but granted leave to amend.Continue Reading Federal Court Dismisses Chatbot Claim for Lack of Article III Standing Where Plaintiff Could Not Show Concrete Injury
A Closer Look: Courts Reject California Wiretap Claims Based on Website Chat Features
Late last year, our colleagues highlighted a wave of class action litigation asserting novel claims under state wiretap laws against website operators that use session replay software and chatbots on consumer websites. Federal district courts in California have now ruled on the first round of chatbot cases, most brought by a handful of “tester” plaintiffs under the California Invasion of Privacy Act (“CIPA”), Cal. Penal Code §§ 630 et seq., and have nearly uniformly rejected the claims. These initial favorable rulings should be helpful for defendants facing similar claims.Continue Reading A Closer Look: Courts Reject California Wiretap Claims Based on Website Chat Features