Chatbots

Late last year, our colleagues highlighted a wave of class action litigation asserting novel claims under state wiretap laws against website operators that use session replay software and chatbots on consumer websites.  Federal district courts in California have now ruled on the first round of chatbot cases, most brought by a handful of “tester” plaintiffs under the California Invasion of Privacy Act (“CIPA”), Cal. Penal Code §§ 630 et seq., and have nearly uniformly rejected the claims.  These initial favorable rulings should be helpful for defendants facing similar claims.

Continue Reading A Closer Look: Courts Reject California Wiretap Claims Based on Website Chat Features